Comparison

Widgent vs FastBots

FastBots is a no-code multi-channel chatbot for SMBs. Widgent is a programmable AI agent for SaaS developers — with tool-calling, BYOK, and user identity.

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Widgent
AI agent for SaaS products
  • Tool-calling — call any API or function
  • Bring your own LLM key (BYOK)
  • JWT identity per user
  • From $0 / month
vs
FastBots
Multi-channel chatbot
  • Q&A from docs — no tool-calling
  • No BYOK — platform-managed model
  • WhatsApp · Telegram · Slack · web
  • Paid plans, no free tier

Why developers choose Widgent

Tool-calling — actions, not just answers

FastBots trains on your documents and answers questions across channels. Widgent goes further: define tools that the AI can call — navigate your app, fetch live data from an API, update records. That's the difference between a chatbot and an agent that works inside your product.

🔑

Your key, your model, your cost

FastBots controls the LLM stack and bills you per their model. With Widgent, you connect your own OpenAI, Anthropic, Gemini, or OpenRouter key. You pick the model. You see the cost directly on your provider invoice — no middleman markup.

👤

Identity — the agent knows your users

FastBots has no concept of per-user identity. Widgent supports signed JWT tokens minted by your backend — the agent receives them and can be given context about the specific user: their plan, permissions, and account data. Essential for any personalized SaaS experience.

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Headless mode for custom UI

FastBots gives you fixed widgets per channel. Widgent's headless mode lets you build any UI — command palette, inline panel, custom drawer — while Widgent handles streaming, session management, tool execution, and RAG behind the scenes.

Feature comparison

Feature Widgent FastBots
Primary use case AI agent inside your SaaS product Multi-channel chatbot for SMBs
Real tool-calling ✓ Client + server tool execution ✗ Q&A from documents only
Bring your own LLM key ✓ OpenAI · Anthropic · Gemini · OpenRouter ✗ FastBots manages the LLM
Zero token markup ✓ Flat fee — pay provider directly ✗ Per-message / per-plan pricing
User identity (JWT) ✓ Signed per-user JWT ✗ No user identity layer
Embed types Bubble · Sidebar · Popup · Inline · Headless Bubble (website) + WhatsApp · Telegram · Slack
RAG (knowledge base) ✓ Upload docs, auto-chunked ✓ Train on docs + website content
Headless mode ✓ Full custom UI support ✗ Fixed widgets per channel
Multi-channel (WhatsApp) ⚠ Via server tools (custom) ✓ Built-in WhatsApp / Telegram / Slack
Model flexibility ✓ Any OpenAI, Anthropic, Gemini, OpenRouter model ⚠ GPT-based, platform-managed
Coding agent integration ✓ integrate.md skill + expert API ✗ Not available
Pricing From $0 (platform fee only) Paid plans — no public free tier
Target user SaaS developers SMBs / non-technical teams

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